| Company name : |
Global Gateway solutions limited |
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Profile :
We are a 110 seat expandable VOIP contact center.
Proximity: Our facilities are located in Montego Bay, Jamaica ..... just next door in the Caribbean, sites that are closer to home geographically and culturally. Our facilities are easily reached same day by air, without the hours, stress and challenges of transoceanic travel. Having our sites located in the Atlantic time zone makes it very convenient for our North American clients and their customers. The proximity of our locations also makes it easy for our U.S.- based team to be hands-on and onsite on a continuing basis.
Performance: English is the primary and official language of Jamaica, which goes a long way toward ensuring cultural alignment and, thus, a shorter learning curve. Our Associates can clearly communicate with your customers and your company's departments.
Workforce: Jamaica benefits from mandatory U.K.-styled schooling. Literacy rates are above 97%, and we have an excellent group of dedicated, motivated Associates who have joined Global Gateway Solutions for both career opportunities and a great work environment. Our workforce is supported by a local management team that has significant international work experience in the U.S. and Europe and is focused on fostering a workplace built on performance and recognition.
Pricing: We are focused on delivering quantifiable economic value
for our clients. Our clients typically reduce operating costs 20 to 40 percent by trusting Global Gateway to manage key business processes.
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Experience :
Our experience includes but are not limited to Data Collection, Inbound and Outbound Customer Service and Campaigns for a variety of industries including finance and airlines. We also do customer service for websites and live chat services. |
Portfolio :
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References :
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Business terms :
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